What works, what doesn’t work


Two weeks ago, I sent an e-mail to Serlimar, [email protected], that my trash container’s lid was only semi-attached, perhaps due to rough handling, and that I would need a new one. Thank you.

A few days later I had a brand new one standing at my gate, black, not the hideous blue/yellow ones, former minister Otmar Oduber favored. That was nice.

I also got an aanmaning, a warning, that the fees for domestic trash collection have not been paid for 2019 and 2020. I will have to check my bank records, to see what happened, I am usually a diligent bill payer, but shame on Serlimar’s administration that just woke up in 2023, to follow up.

And by the way, when will you be sending out the 2023 bills, the first quarter is almost over, you should have sent them out on January 1st.

Impuesto = Ontvanger

On the 13th of the month I panicked. My Bo Impuesto showed no filing obligation for one of the monthly charges, we are obliged to report and submit payment for. How can that be? For fear of being slapped with a late fee, I called the tax department, a number of times, accomplished nothing, and decided to resort to email.

It worked.

I super diligent civil servant by the name of  Lisandra, at [email protected], resolved all my issues satisfactorily, with great patience. Kudos.

Three weeks before, I got a detailed print out, a bill, total Awg 18,000 outstanding, from the tax department, spread over small amounts between 2015 and 2023. After the initial shock and despair, I decided to get to the root of the matter.

It took me a weekend to sift through bank records.

RBC did not provide access to records from 2015, but I was able to track all other so called unpaid charges, print and scan bank statements as proof of payment, for most.

My adorable accountant, on his part, charged me Awg 1,367, to file the dispute.

If he indeed manages to extricate me from the Awg 18.000 false debt at Impuesto, for just Awg 1,367, I am ahead of the game.

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March 16, 2023
Rona Coster