January has been a busy month at the resort, as anticipated in the high season. Team members were asked to roll up their sleeves and contribute intensely to meet and exceed the vacation expectations of winter travelers enjoying sunny escapes in Aruba.
The monthly recognition ceremony took place in the Grand Caribbean Ballroom and included one dozen outstanding team members with three supervisors and two managers among them.
Carmen Werleman, and Fernande Pierre, both members of the Housekeeping Department were lauded as excellent room attendants, and congratulated for scoring a perfect 10, on recent staff reports in January.
Antonia Bello, from the Kitchen Department was nominated by three different resort team members for the quality of her work, and for being a motivated self-starter within the culinary brigade.
Suzanne Beaumont, from the Smit & Dorlas lobby café, earned distinction for assisting in the pre-New Year’s Eve arrangements, as a one-person-support-system to the event.
Fermin Thijzen, a member of Loss Prevention, was also nominated by two different team members for covering extra shifts, and efficiently assisting resort guests with their queries.
Errica Alexander, a Front Office and Guest Service agent, received accolades for her great ability to keep cool under pressure. She also distinguished herself for impeccable follow up and her personal commitment.
Mike Croes, an always-available member of the administration-support was praise for his Immediate response rate, and instant availability.
