The resort, almost 30 years old, has been chronically unlucky.
Repeatedly plagued by problematic challenges, mostly coming from the top, the Mill Resort landed in the headlines this week, and it wasn’t flattering.
Three years ago, after years on litigation, bankruptcies and uncertainties, there seemed to be a light at the end of the tunnel.
I reported on the resort in December 2016, when a previously unknown player by the name of Klaus Moser, announced that “we signed and are taking over the operation, lot of items to implemented and commencing with the property improvement plan to convert to a COURTYARD RESORT BY MARRIOTT.”
Note the ‘we,’ talking like a shareholder. He later became involved with a number of other developments on the island (and eventually faded into obscurity).
That is when I interviewed Willy Chin, in April 2018. He was back on his home-island, overseeing the renovation of the 193-room resort destined to become something under Interamerican Promo Hotels INC, whose President and CEO Klaus Moser, run some hotels in Peru, Ecuador and Venezuela.
I even toured the place. It looked promising.
Do you think the renovations of 193 rooms should take three years?
Anyway, Willy lucked out. He now lends his hospitality skills to Gold Coast Residence under a stable and sane management, away from the crazies, where the management company changed to TRUST HOSPITALITY.
I never trust any business that tell me how I must feel about it. Like a restaurant called Delicious. Do not dictate to me, let me find out.
Anyway. TRUST HOSPITALITY has not been trustworthy so far, and employees are restless, and upset. They released a video exposing the so-called owner as a cantankerous goat, and have been complaining of rude verbal abuse to most, preferential treatment to others.
According to my sources the father son duo at the head of the operations are NOT in speaking terms, and as a result of internal turmoil, completion of the reno project is now pushed back to the end of 2019.
BY THE WAY: My source also tells me that the eternally under-construction AQUA Condominium, might become a Radisson Blue.
So it’s true what they predicted: For lack of condo buyers, all those building started as real estate developments convert into transient accommodations, when apartments fail to sell.