One of my girlfriends, a single mother of four, made an application to the bank to postpone her mortgage payment. She admittedly made a mistake on the application. The bank wiped her account out, plus fine.
I called them, she said, to check if my postponement is approved, but they cleaned my whole account including the late fee, so no money left, I have no income, I have no idea how people make it.
I didn’t ask what bank, because it did not matter, they are all the same.
It’s the computer, right?
It is difficult to navigate the life.