Mid-December 2016, we were told that the new owners of the Mill Resort have signed and are taking over the operation, with many items to implement, and major improvement plans for the property, converted into a COURTYARD RESORT BY MARRIOTT
I reported on the property again when Willie Chin was hired as GM and we toured the 193-room resort destined for greatness under President and CEO Klaus Moser, for a company that runs about 14 hotels in Peru, Ecuador and Venezuela.
Both Chin & Moser moved on eventually, and again I reported not too long ago about some discontent among employees and their growing distrust of TRUST HOSPITALITY.
In walks Miss Sunshine.
Vicky Perez who has been growing Book It Vicky, her own travel company, danced in to offer sales and marketing support and walked out with an offer to run the show.
While she never aspired to become a resort manager, she always dreamed to own one. And while dreaming she amassed an impressive resume, as a Cornel University graduate, gaining work experience in food & beverage, events, sales and marketing with the Hyatt Regency, The Renaissance, the Radisson, and the Ritz Carlton where she was on the pre-opening and opening team.
All this blue-blooded hotel experience combined with her extensive knowledge of the Latin American travel market landed Vicky in the driving seat.
She has recently been appointed owners’ representative at the Mill Resort and will be harnessing her positive energy and immense drive to open twin operations on November 1st, 158 stylish hotel rooms and 24 timeshare units, used by the resort’s vacation-ownership clients.
The resort has been under renovation in phases and is almost completely done having received a fresh, elegant design.
The restaurant is at the moment getting an overhaul and will be rebranded as Allegra Bistro, together with the two already facelifted bars.
The new rooms are tastefully decorated, in cool, muted Caribbean hues with blonde wood paneling, oversize TVs, twin sinks in the bathroom, generous closet space, mini fridges and safes, among other upgraded features.
Remember the oversize Jacuzzi tubs mid-room? They are now oversize walk in showers with rainfall shower heads!
The resort aims at 4-star amenities and services, with a nicely conceptualized food & beverage operation, and will be the investment benchmark for other similar properties in Latin and South American.
As for Book It Vicky, that operation will be on-going with the help of a trusted assistant. #Bookitvicky. Vicky s also the VP of COTAL, an NGO uniting travel professionals in Latin America.
If you recall, Vicky successfully organized the #Remedi conference last year.
Turning your passion into a job, she says, is easier than finding a job that matches your passion!