Our local bank account was hacked and drained of nearly 46,000 florins! It was done by bank transfer by 7 different transactions over a period of one week. Our money went to Mexico, California, Florida and Georgia (USA).
My husband was away last week and didn’t check our account.
I am not sure who you bank with, but we have been with our bank for 20 years and have NEVER sent money off of the island. We just use the account to pay our bills.
How did the hackers know how much money the account contained?
The hackers transferred almost everything out, and left us a whopping 129 florin!
Keep an eye out for hackers! Apparently, they are alive and well!!
My husband spoke to a bank representative. He said they are NOT insured against things like this!! I do not believe them. In the USA banks are required to carry insurance for security breaches.
How can they say, they aren’t insured and are not responsible for their online banking if hacked????
While they are investigating we went to police to file a report. My husband had to go back the following day because they were swamped and couldn’t attend to his complaint, in real time.
The two policemen on duty were astounded by the story!!
Meeting with the bank yesterday afternoon an IT guy was present. They said they have some information but are still investigating. Can’t share info with us because they have to inform the police, when the investigation concludes.
What’s the take away: I had a similar case happen to me with another local bank, as the investigation revealed it was a combo-hack, the result of malware and an untrained, non-vigilant bank clerk, who just followed instruction on phony e-mails.
I got the money back.
Bottomline: Banks cannot wash their hands off and walk away in cases of hacking, they are responsible for the safety of our deposits, and that is why bank charges are so high, security, we have to pay for their firewalls and hack protection.